Refund & Return Policy
REFUND & RETURN POLICY
Last updated: August 27, 2026
This policy applies to orders placed at 444racing.com.
RETURN WINDOW
You have 30 days from delivery, confirmed by carrier tracking, to request a return.
Requests made after 30 days are not eligible.
WHAT WE ACCEPT
We accept returns for items that arrive faulty, damaged, or different from what you
ordered.
We do not accept change-of-mind returns. This includes ordering the wrong size, changing your mind about the colour, or no longer wanting the item. Please read the size guide before you buy — our sizes are listed as garment measurements, not body measurements.
Customers in the EU and the UK have additional statutory rights. See "EU and UK customers"
below; where that section conflicts with anything above, that section applies to you.
FAULTY, DAMAGED, OR WRONG ITEMS
Inspect your order on delivery. Report any problem within 72 hours of delivery
confirmation, with:
- your order number
- a description of the problem
- clear photographs of the issue, and
- an uninterrupted video that starts with the sealed package and continues through the
full unboxing
The unboxing video is required. Without it we cannot verify whether damage occurred
in transit, in our warehouse, or after delivery, and we cannot process the claim.
Reports made after 72 hours are not eligible.
CONDITION REQUIREMENTS
Returned items must be unworn, unwashed, and in the condition you received them, with all original tags, labels, and packaging.
RETURN PROCESS
1. Email support@444racing.com with your order number, the reason, and your evidence.
2. Wait for written authorisation. Items sent back without authorisation are not
accepted and cannot be returned to you.
3. We send you the return address after approval. We do not publish it.
4. Pack the item securely and ship it. You pay return shipping and you are responsible
for the parcel until it reaches us.
EXCHANGES
We do not swap items directly. Return the original under the process above, then place a
new order.
NOT RETURNABLE
- Gift cards
- Custom or personalised items
- Items returned without prior authorisation
- Items returned because you gave an incorrect delivery address, or refused delivery without a valid reason
- Claims without an unboxing video or photographic evidence
REFUNDS
Once we receive and inspect the return we email you the outcome. Approved refunds go back to your original payment method within 10 business days. Your bank may take longer to show it.
If a refund has not arrived 15 business days after approval, email support@444racing.com.
Where only a minor defect is present, we may offer a partial refund instead of a full
return. You are free to decline and proceed with a full return under this policy.
ORDER CANCELLATION
You may cancel or change an order within 24 hours of placing it by emailing
support@444racing.com. After 24 hours the order goes to our supplier and cannot be changed.
- Payment processing fees are not refundable on cancelled orders.
- Size or colour changes are possible only if the price does not change.
- Cancelling part of a discounted order may void the discount on the rest.
- Once a tracking number is issued, the order cannot be cancelled.
This 24-hour window does not limit your rights below if we fail to deliver within the
timeframe we gave you, or your statutory rights if you are in the EU or the UK.
LATE DELIVERY
If we cannot ship your order within the window shown at checkout and in your confirmation email, we will contact you. You may then choose to wait, or to cancel for a full refund.
EU AND UK CUSTOMERS
If your order is delivered to the European Union or the United Kingdom, you have a legal
right to withdraw from the purchase within 14 days of receiving it, without giving a
reason. This right applies regardless of anything above, including our position on
change-of-mind returns.
To withdraw, email support@444racing.com within 14 days of delivery. You then have 14 days to send the item back. You pay the cost of returning it. We refund you within 14 days of receiving the item back, or of receiving proof that you sent it, whichever is earlier.
The item must be returned in a condition that allows resale. We may reduce the refund to
reflect handling beyond what is needed to inspect the item.
PACKAGES SHOWN AS DELIVERED
If tracking shows successful delivery to the address you gave at checkout, we treat the
order as fulfilled. For lost or stolen parcels after confirmed delivery, file a claim with
the carrier using your tracking number. We will provide all shipment documentation to
support your claim.
You confirm the accuracy of your address when you order. We are not liable for
non-delivery caused by an incorrect address.
CONTACT
support@444racing.com — or use the contact form at 444racing.com/pages/contact